Return, Exchange & Refund Policy
Last updated: October 2026 • 7-day doorstep size replacement on all drops.
7-Day Free Exchange
Incorrect size? We arrange free reverse pickup and dispatch the right size.
Defect Guarantee
Instant replacement or 100% refund for manufacturing defects or damaged shipments.
Cashback Adjustment
When an order is refunded, any associated pending cashback coins are reversed.
1. Size Exchange Eligibility
To be eligible for an exchange, your garment must be unused, unwashed, with all original tags attached and in its original polymailer packaging. Requests must be raised within 7 days of delivery confirmation.
2. How to Request an Exchange or Return
Visit our Support Desk or WhatsApp our dedicated support executive with your Order ID (e.g. #TC-10492) and photos of the garment. Our team will book a reverse pickup within 24 hours.
3. Refunds & Coin Reversals
Approved refunds are credited to the original payment source (UPI, Card, Bank Account) within 3–5 business days. If the order was placed using Coins, the spent coins are restored to your Available Balance immediately. Any pending cashback coins issued on a refunded order are automatically voided according to our anti-abuse policy.