Refund and Returns Policy

🔁 Refund and Returns Policy – SkyWear

Effective Date: [Today’s Date]

At SkyWear, your satisfaction is our priority. If you’re not happy with your purchase, we offer a 7-Day Return & Refund Policy — with simple steps and fast support.

🔹 1. Eligibility for Return

You can request a return or exchange within 7 days of receiving your order if:

  • You received the wrong product
  • The product is damaged, defective, or has manufacturing issues
  • The size delivered is different from what you ordered

📌 Note: For hygiene reasons, worn or used bras are not eligible for return unless damaged or incorrect.

🔹 2. Non-Returnable Items

We do not accept returns for:

  • Used or worn bras
  • Items with tags removed
  • Discounted or clearance products
  • Products returned without original packaging

🔹 3. How to Request a Return

  1. Contact us within 7 days of delivery via:
  2. Share:
    • Your order ID
    • Reason for return
    • Photos (if applicable)
  3. Our support team will guide you through the return process.

🔹 4. Refund Process

Once your return is approved and the product is received & inspected:

  • Refund will be processed to your original payment method (Razorpay/UPI/Card)
  • Please allow 5–7 business days for the refund to reflect

🔹 5. Exchange Policy

If you’d like to exchange for a different size or color, let us know while requesting a return. We will arrange a replacement if available.

🔹 6. Shipping Costs

  • If the return is due to our error (wrong/damaged product), we cover the shipping.
  • For other reasons, customers may bear return shipping charges.

🔹 7. Contact Us

If you have any questions, feel free to reach out:

SkyWear Customer Support
📧 Email: support@skywear.in
📱 WhatsApp: +91 9540701465
🌐 Website: https://skywear.in

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